How do I make updates to the listings in my catalog?

You can easily update information about some, or all, of your listings. Just upload a CSV file with the changes.

Making updates to a subset of your listings

To update information about a few of your listings, you do not need to re-upload your entire catalog. You can simply create a CSV file that has the source, id, and custom field values for the listings that you want to change. Then go to Catalog Management and use Bulk Upload Listings to add them to your catalog. Any listings that were not included in this new CSV file will not be changed.

How to clear and replace your entire catalog

One common situation for our customers is to completely update or ‘refresh’ the entire product catalog several times a year. The best way to do this is:

  1. Download your current catalog – if you have the same set of listings in each of the services you are subscribed to (i.e. Reviewbox and Copybox), then you only need to download the catalog once. However, if you have different listings in the different services, you should download a separate file from each service. Save the CSV file(s) to your computer.
  2. Bulk delete your catalog – Use the current catalog files created in step 1 to bulk delete your listings from each service. This should completely clear your catalog.
  3. Upload your new catalog - Create a new CSV file with your updated listings and upload it to the relevant services.

We are here to help. Please contact support@getreviewbox.com if you need assistance.