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Frequently Asked Questions
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Reviewbox Help Center
Product Knowledge
Product Knowledge
Account Set-Up
Account Maintenance
Frequently Asked Questions
Webinars
Product Training
Product Announcements
Data Exports and Reports
Product Knowledge
Learn how to set up your new Reviewbox account, maintain and update your existing services, and get answers to all your questions.
Account Set-Up
How do I add a user?
Reviewbox Conversations Solution Workflow Tips
Welcome to Reviewbox
Guide to Catalog Management in Reviewbox
Getting Started with Review Monitoring
Guidelines for answering customer questions on Amazon
Using the Reviewbox Response Integration
Getting Started with Searchbox
Getting Started with Copybox
Getting Started with Pricebox
How the Grid Works
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Account Maintenance
How to remove a custom field?
How do I bulk update the status of multiple reviews or questions?
How do I locate the listing IDs for my products?
How do I make updates to the listings in my catalog?
How to assemble your product catalog in a CSV file for upload
How do I download my current product listings?
What are custom fields and how should I use them?
How do I bulk upload custom column values?
How do I create and save data filters?
How can I get more reviews of my products?
How to set up and use response templates
How do I upload my Bazaarvoice listings?
How can I review the Moderation Status of Bazaarvoice reviews/questions?
How do I enter or delete search terms?
How do I update or delete my reference content in Copybox?
How do I enter and manage MAP prices?
How do I set up notifications and alerts?
How do I update my notifications and alerts?
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Frequently Asked Questions
What data does Reviewbox collect?
Does Reviewbox have an API?
How does Reviewbox gather this information? Is it legal?
What retailers does Reviewbox support?
Can Reviewbox integrate with my customer service CRM?
How do I set up my Microsoft Azure Integration?
What notifications and alerts are available?
What reports are available?
Can I upload Reviewbox data into my own cloud storage account?
How do I change my Reviewbox password?
How do I cancel my monthly subscription?
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